Ombudsman, kelime kökeni açısından İsveç dilinde “aracı” anlamına gelen ‘ombuds’ ve “kişi” anlamına gelen ‘man’ kelimelerinden oluşmuştur ve aracı kişi anlamına gelmektedir. Şikayetleri ve bir takım teşebbüsleri ele alıp değerlendiren ve bunlara her iki taraf içinde tatmin edici çözümler bulan kişidir
A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness
A state official whose role is to advocate on behalf of long term care facility residents or assisted living facility residents The ombudsman typically receives, investigates and resolves complaints against facilities that involve the health, safety, welfare or rights of residents
The health services commissioner who oversees the NHS complaints procedure Ombudsman investigations are lengthy and thorough If asked, any member of a health authority, trust, family practitioner or staff, or persons outside the NHS, must provide information or documents relevant to the investigation
Swedish term meaning "representative " Person appointed by the University to assist students in resolving concerns, complaints, and grievances through established channels
the Australian Banking Industry Ombudsman (ABIO) provides an avenue through which customers can make complaints about their bank and have them dealt with independently
A corruption of the Swedish term for a lawyer, the Ombudsman is a lawyer, employed by a corporation Ombudsmen (both male and female) dispense the corporation's law on those who would stand against their employer Ombudsmen are not so much lawyers, as they are corporate mercenaries, representing their company in legal matters that never reach the courts
An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments
Independent complaints officer, usually dealing with matters in a specific area of expertise From the Scandinavian words for 'griefs man' or 'complaints officer'
An individual appointed to receive, investigate, report on and (in some instances) resolve complaints against institutions The Canadian Banking Ombudsman is an example
An independent official to whom grievances can be aired, free of charge Ombudsman is a Swedish word meaning citizen's representative The Insurance Ombudsman Bureau aims to increase confidence in Insurance by offering an independent resource for resolving disputes between insurance companies and their customers
An individual appointed to receive, investigate, report on and (in some instances) resolve complaints against institutions The Ombudsman for Banking Services and Investments is an example
A public official or representative appointed to investigate citizens' complaints against local agencies and programs that may be infringing on the rights of individuals
One who acts as an advocate for a person with a disability following the report of a grievance, by investigating, interceding, or initiating action on his or her behalf
An advocate (supporter) who works to solve problems between residents and nursing homes, as well as assisted living facilities Also called "Long-term Care Ombudsman "
An individual who conducts objective fact-finding about complaints and recommends solutions FSA opened an Ombudsman's office to help customers resolve problems that couldn't be resolved elsewhere
The ombudsman is an independent official who has been appointed to investigate complaints that people make against the government or public organizations. The leaflet explains how to complain to the banking ombudsman. ombudsmen someone who deals with complaints made by ordinary people against the government, banks, insurance companies etc. (Swedish; representative) Representative assigned by a large organization or a government to investigate citizen complaints and suggest solutions. An ombudsman's office was established by the Swedish constitution of 1809. The idea soon spread to other Scandinavian countries and later to New Zealand, Britain, Germany, Israel, and some states or provinces in the U.S., Australia, and Canada. An ombudsman's responsibility is to receive and investigate complaints and to serve as an independent and impartial arbiter in recommending what may be done to satisfy the complainant or in explaining why no action is necessary. Ombudsmen are now used in universities, corporations, municipalities, and institutions such as hospitals
A state official who advocates on behalf of residents in Assisted Living residences Receives, investigates, and resolves complaints against a residence involving safety, health, welfare, or the rights of the residents
A person or program responsible for investigating and seeking to resolve consumer complaints An ombudsman should also collect and analyze information that will enable health plans to correct systemic problems in collaboration with consumers, clinicians, purchasers and regulators
An ombudsman is an individual who assists enrollees in resolving problems they may have with their MCO/PHP An ombudsman is a neutral party who works with the enrollee, the MCO/PHP, and the provider (as appropriate) to resolve individual enrollee problems
A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness and efficiency
An official, usually appointed, charged with the duty of receiving and investigating public complaints, and directing action thereon by the responsible agency
Independent professional bodies who investigate complaints on behalf of customers against, for example, estate agents, solicitors and insurance companies
ombudsmen
Pronunciation
Etymology
[ 'äm-"budz-m&n, 'om-, ] (noun.) 1959. Swedish, literally, representative, from Old Norse umbothsmathr, from umboth commission + mathr man.