call screening

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Definition of call screening in English English dictionary: The process of evaluating the characteristics of a telephone call before a conversation. Some methods may include:; Allows you to listen-in as a message is being recorded so you can then decide whether to take the call; The Cisco Unity function of recording the name of a caller and playing it for the subscriber, who can choose whether to take the call; (CLASS service) - Affords subscribers the ability to block specified calls; Allows you to listen to a callers voice before picking up the call This may be useful for people with a speech impairment who prefer speaking to people they know Close Window; The process of collecting information from the caller including name, phone number, location, and specific request for service, then routing the call to first-level support See dispatch and first-level support; Allows the consumer to hear who is calling before deciding if they want to answer the call; Facility on some answering machines that allows the user to hear who's calling so they can decide whether to answer in person or not

call screening

Hyphenation

call screen·ing

kôl skrinîng

/ˈkôl ˈskrēnəɴɢ/ /ˈkɔːl ˈskriːnɪŋ/

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