call centres

listen to the pronunciation of call centres
English - Turkish
çağrı merkezleri
English - English
plural form of call centre

Related Terms

call centre
Alternative spelling of call center
call centre
The location or facility housing a telemarketing operation Increasingly referred to as a customer interaction centre as systems move away from traditional telephone only systems
call centre
A Call Centre is a business function, usually comprising a set of agent groups, dedicated to servicing telephone transactions
call centre
A department dedicated to servicing customers and prospects and conducting business transactions over the telephone This service is often offered by outside specialists
call centre
a place where telephony activities are centralised, with the aim of cutting costs and improving marketing and/or customer services It needn't be one physical place: organisations such as BA have a distributed call centre based in several locations in 2 continents Some companies (like the AA, BT) have some "virtual" call centres using workers based at home or local centres but linked by common IT and automatic call distribution
call centre
A business/customer interface where the emphasis is on handling large call volumes or telephone based transactions, perhaps for commodity telesales services, queries or complaints
call centre
An office which is devoted to answering telephone enquiries from customers, call centres are commonly used for financial services and retail customer support
call centre
call cen·tre call centres in AM, use call center A call centre is an office where people work answering or making telephone calls for a particular company. call center an office where people answer customers' questions, make sales etc by using the telephone rather than by meeting people
call centre
A specialist unit for taking a high volume of telephone calls Examples are Service Centres, Enquiry Desks such as British Rail Fares, Direct Banking and Insurance etc
call centre
Computer-aided communications centres for fast and customer-friendly handling of calls, for example, for hotlines or user helpdesks
call centre
a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
call centre
A physical or virtual/distributed location for centrally managed calling (inbound or outbound or both) Staffed by agents, the call centre typically consists of an ACD/PBX with a CTI link (such as a Nortel Meridian One with Meridian Link or Comdial DXP Plus with Enterprise CT-Connect), a call control system/server such as Dialogic CT-Connect, a database/database management system such as Sybase 11, a LAN and a high level, software-based, multi-functional call/record management system like Versatility Series
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