Definition von total quality control im Englisch Englisch wörterbuch
System for optimizing production based on ideas developed by Japanese industries from the 1950s on. The system, which blends Western and Eastern ideas, began with the concept of quality circles, in which groups of 10-20 workers were given responsibility for the quality of the products they produced. It gradually evolved into various techniques involving both workers and managers to maximize productivity and quality, including close monitoring of staff and excellent customer service. The concept of kaizen, the notion that improvement must involve all members of a company, is central to TQC. See also production management
(Ticaret) (TQC) The comprehensive set of principles that focuses company-wide attention on the aspects of design, production and logistics that lead to quality conformance and customer acceptance. It maintains a cross- functional view of the processes involved, and stresses that quality is not the responsibility of a separate quality control department