customer satisfaction

Englisch - Türkisch

Definition von customer satisfaction im Englisch Türkisch wörterbuch: müşteri tatmini; Müşteri memnuniyeti

Englisch - Englisch

Definition von customer satisfaction im Englisch Englisch wörterbuch: The company's ability to fulfill the business, emotional, and psychological needs of its customers; Feelings toward the purchase; Ask the people that own one We shall be pleased to provide you with a listing of CSI/DAIWA end users We ask that you contact them; The extent to which a product's perceived performance matches a buyer's expectations If the product's performance falls short of expectations, the buyer is dissatisfied If performance matches or exceeds expectations, the buyer is satisfied or delighted; If the customer's expectations of product quality, service quality, and price are exceeded, a firm will achieve high levels of customer satisfaction and will create "customer delight " If the customer's expectations are not met, customer dissatisfaction will result And the lower the satisfaction level, the more likely the customer is to stop buying from the firm Numerous studies have shown that high levels of customer satisfaction and high rates of customer retention are strongly related to one another and to corporate profitability These studies also find that it costs about five times as much time, money, and resources to obtain a new customer as it does to retain an existing customer; Checking the “pulse” of the customer, assessing levels of satisfaction in a systematic fashion; A state that results when an exchange meets the needs and expectations of the buyer p 9; is the degree to which expectations of attributes, customer service, and price have been or are expected to be met; (DoDD 5040 2) A rating based on what the functional experts think their customers would rate the process if they had the opportunity to provide feedback; The result of delivering a product or service that meets customer requirements; Measure or determination that a product or service meets a customer's expectations, considering requirements of both quality and service [also see Quality and Service; The main objective of a marketing-oriented company, whose efforts are aimed at developing a quality relationship with its customers as well as customer loyalty; When customers are pleased with the goods or services they have bought, you can refer to customer satisfaction. I really believe that it is possible to both improve customer satisfaction and reduce costs Customer satisfaction with their mobile service runs at more than 90 per cent