When things or people are unavailable, you cannot obtain them, meet them, or talk to them. Mr Hicks is out of the country and so unavailable for comment Basic food products are frequently unavailable in the state shops. available
not available or accessible or at hand; "fresh milk was unavailable during the emergency"; "his secretary said he was unavailable for comment
not available or accessible or at hand; "fresh milk was unavailable during the emergency"; "his secretary said he was unavailable for comment"
If an agent is logged on but needs to stop taking incoming calls temporarily, they can go into the unavailable (out of group) state When the agent is ready to take calls again they can become available (in group) again Insight MIS tracks the unavailable state in real time and also provides historical analysis of how long agents were unavailable and how often