A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness
A state official whose role is to advocate on behalf of long term care facility residents or assisted living facility residents The ombudsman typically receives, investigates and resolves complaints against facilities that involve the health, safety, welfare or rights of residents
The health services commissioner who oversees the NHS complaints procedure Ombudsman investigations are lengthy and thorough If asked, any member of a health authority, trust, family practitioner or staff, or persons outside the NHS, must provide information or documents relevant to the investigation
a government appointee who investigates complaints by private persons against the government
an official whose job is to look into people's complaints against the government or public servants
Swedish term meaning "representative " Person appointed by the University to assist students in resolving concerns, complaints, and grievances through established channels
the Australian Banking Industry Ombudsman (ABIO) provides an avenue through which customers can make complaints about their bank and have them dealt with independently
A person who investigates consumer complaints against a nursing home or community resident facility
A corruption of the Swedish term for a lawyer, the Ombudsman is a lawyer, employed by a corporation Ombudsmen (both male and female) dispense the corporation's law on those who would stand against their employer Ombudsmen are not so much lawyers, as they are corporate mercenaries, representing their company in legal matters that never reach the courts
An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments
Independent complaints officer, usually dealing with matters in a specific area of expertise From the Scandinavian words for 'griefs man' or 'complaints officer'
An individual appointed to receive, investigate, report on and (in some instances) resolve complaints against institutions The Canadian Banking Ombudsman is an example
An independent official to whom grievances can be aired, free of charge Ombudsman is a Swedish word meaning citizen's representative The Insurance Ombudsman Bureau aims to increase confidence in Insurance by offering an independent resource for resolving disputes between insurance companies and their customers
An individual appointed to receive, investigate, report on and (in some instances) resolve complaints against institutions The Ombudsman for Banking Services and Investments is an example
A public official or representative appointed to investigate citizens' complaints against local agencies and programs that may be infringing on the rights of individuals
One who acts as an advocate for a person with a disability following the report of a grievance, by investigating, interceding, or initiating action on his or her behalf
An advocate (supporter) who works to solve problems between residents and nursing homes, as well as assisted living facilities Also called "Long-term Care Ombudsman "
An individual who conducts objective fact-finding about complaints and recommends solutions FSA opened an Ombudsman's office to help customers resolve problems that couldn't be resolved elsewhere